Typical Tasks
Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
Wrap packages or bundles by hand, or by using tying machines.
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Enterprising
Business based Work
What personality traits do you need to succeed?
Integrity
Self-Control
Dependability
Attention to Detail
Cooperation
Stress Tolerance
What key skills are needed for this job?
Time Management
Monitoring
Speaking
Reading Comprehension
Critical Thinking
Operations Monitoring
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Common Activities
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
