Typical Tasks
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
Confer with customers and engineers to assess equipment needs and to determine system requirements.
Research and identify potential customers for products or services.
A day in the life
What kind of work is this?
Enterprising
Business based Work
Conventional
Organized, Procedural Work
Investigative
Studying, Research based work
What personality traits do you need to succeed?
Attention to Detail
Integrity
Dependability
Independence
Cooperation
Initiative
What key skills are needed for this job?
Speaking
Persuasion
Social Perceptiveness
Judgment and Decision Making
Reading Comprehension
Active Listening
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Common Activities
Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Selling or Influencing Others
Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
